I do want to mention that our air conditioner is not totally broken. It does work, just not as well as it should. It is just leaking coolant. I think I mentioned that before, but I think it was lost in the anger I felt over the way we have been treated by this company.
As for going with another company- well then we would have to start over and pay the "diagnostic fee" and probably the "find the leak fee" and the "come to our house fee" and the "please bend over fee." (Oh, wait, did I just say that?) By that time it would be a few more weeks and I, at this point, just want it done.
Do a Google search for Chas Roberts- I am on the third page of results! Yeah, that is the highest I have been when not actually Googling my own blog. (You know you do it, too, so shush.)